Job Opportunities

Posted: August 17, 2010

Charles Schwab - Seasonal Operations Associate

Fishers, IN

Charles Schwab’s purpose is to help everyone become financially fit. Through advocacy and innovation, Schwab has worked to make investing more affordable, more accessible and more understandable for all. For more than three decades, The Charles Schwab Corporation has been an advocate for individual investors and the independent advisors who serve them. At Schwab, we respect the unique differences of our employees, our clients and the communities we serve - striving to create a consistent and rewarding employee experience. If you share our enthusiasm for helping others, building trusted relationships, possess high ethical standards, and have a desire to learn and grow, there’s a place for you at Schwab!

SUMMARY AND RESPONSIBILITIES:

As a member of an Operations team in our Client Service & Support organization you will be responsible for processing client accounts in order to build and maintain client loyalty. Specifically, you will:

• Complete Schwab’s service training and becoming knowledgeable of Schwab’s investment products and services.
• Answer internal and external inquiries, many of them very complex, regarding the functions of our investment products, including cost basis questions.
• Process new Schwab brokerage account applications and account update requests.
• Review client correspondence, update client accounts and perform detailed research and follow-up via the phone.
• Make outbound calls to clients and explain complex subjects such as IRS regulations, estate settlement rules, etc.

Important Note: As a Seasonal employee, you will work full-time as an hourly employee, from mid-August through mid-May, with an unpaid seasonal furlough from mid-May to mid-August. We are also hiring for a regular full-time position for this identical role; if you are instead interested in this regular full time role, please search for "Operations Associate."

Depending on skills, prior experience and industry licenses, new hires may be offered positions at the Senior Administrator, Associate, or Specialist levels. Operations Senior Administrators and Associates are not licensed brokerage representatives, but may choose to self-study for industry licenses if desired and with management support. Operations Specialists are licensed professionals with their Series 7 and 63.

Our Operations teams are highly collaborative teams of 10-15 professionals in an inclusive environment, and are paid a salary (rather than the pressure of commissions), receiving additional compensation for overtime hours. In addition, Schwab’s bonus program rewards high performance and profitable company growth.

We invest in our employees through comprehensive paid training and through an extensive benefits program. Schwab employees also have the opportunity to take part in community service projects and other company events.

**Important note- In order to be considered for this role you must complete a client focus assessment. Following your submission, you will receive an email from "Schwab Careers" with a link for this assessment. You will not be considered as an active candidate for this position until you complete this assessment. Therefore, please ensure that your security settings for your email account are set low-enough to receive email responses from Charles Schwab and that you set aside the time required to complete this assessment.**

QUALIFICATIONS:

Required minimum qualifications are:

• Ability and desire to work full-time from mid-August to mid-May with an unpaid seasonal furlough from mid-August through mid-May.
• Interest in a long-term career in financial services with potential to become licensed if desired and with management support.
• Excellent analytical skills and ability to multi-task to perform multiple complex tasks with a superior level of attention to detail.
• Basic to intermediate knowledge of investment products and industry regulations. Ability to explain these complex subjects via the phone.
• Intermediate to Advanced technical skills with the ability to utilize at least 5 different applications at any one time, including Windows, internet researching, database systems, and email.
• Ability to work in a structured environment during specified hours as pre-determined by business need.
• Excellent communication skills both verbal and writing.
• Basic math skills including addition, subtraction, multiplication and division.
• Ability to work a flexible shift, which may include early morning hours, late night hours, or weekend hours.
• Collaborative and relational work style with proven success in a team environment.
• Positive attitude, enthusiasm, professionalism and strong work ethic with high level of integrity and ethics.
• Desire for growth opportunities and ongoing training.

In addition, ideal candidates will also have the followed preferred qualifications:

• Two years or more college study in finance, economics, business administration, or related area; degree is preferred.
• One year or more work experience, preferably in financial services, operations, or client support is desired.
• Prior experience working in a dual monitor environment and the ability to utilize over 7 open programs at one time is a plus.
• Industry licenses (7/63 and 9/10) may be required depending on the level of the position.

Interested candidates should apply online at http://jobsearch.schwab.com/frameset.html?goto=er-viewjob&erjob=194214&eresc=IndyChapterofNAIFA

 

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Posted: August 17, 2010

Charles Schwab - Broker Trainee Program

Fishers, IN

Charles Schwab’s purpose is to help everyone become financially fit. Through advocacy and innovation, Schwab has worked to make investing more affordable, more accessible and more understandable for all. For more than three decades, The Charles Schwab Corporation has been an advocate for individual investors and the independent advisors who serve them. At Schwab, we respect the unique differences of our employees, our clients and the communities we serve - striving to create a consistent and rewarding employee experience. If you share our enthusiasm for helping others, building trusted relationships, possess high ethical standards, and have a desire to learn and grow, there’s a place for you at Schwab!

SUMMARY AND RESPONSIBILITIES:

As a Broker Trainee at Charles Schwab, you will be on the "fast-track" to becoming a licensed brokerage representative and will also be responsible for delivering outstanding service to our clients in order to build and maintain client loyalty. Specifically, you will:

• Receive paid training (under a Condition of Employment) to acquire the knowledge for, and obtain, Series 7 and 63 broker licenses.
• Utilize a passion for customer service, positive energy, and problem solving skills to connect with Schwab’s existing clients via the phone (this is not a face-to-face position).
• Demonstrate energy, empathy, and problem solving skills while delivering unparalleled value and outstanding service to our clients via the phone
• Respond to client inquiries including cost basis information, cashiering functions, letters of authorization, powers of attorney, product knowledge support and expanding client experience.
• Assess and resolve client questions, helping them to navigate Schwab’s investment products and services.

Once a licensed brokerage representative, you will also:

• Discuss financial products with clients, including stocks and options, bonds and fixed income products,, mutual funds, ETFs, CDs & money markets, margin loans, and annuities.
• Place trades, discuss the latest market trends, and provide investment information to clients to empower them to make well informed financial decisions.
• Uncover business development opportunities and respond to research requests.

Trainees work in small, highly collaborative teams of 10-15 professionals and are paid a salary (rather than the pressure of commissions), and receive additional compensation for overtime hours and shift differentials. In addition, Schwab’s bonus program rewards high performance and profitable company growth.

Trainees are compensated with an annualized salary of $34,000, with the ability to earn a bonus and the potential for overtime. This salary rate is designed with the assumption that new hires will earn their industry licenses and does not increase following successful completion of those exams. Employees have the opportunity to increase their base pay as they gain additional experience, training, and performance levels.

**Important note- In order to be considered for this role you must complete a client focus assessment. Following your submission, you will receive an email from "Schwab Careers" with a link for this assessment. You will not be considered as an active candidate for this position until you complete this assessment. Therefore, please ensure that your security settings for your email account are set low-enough to receive email responses from Charles Schwab and that you set aside the time required to complete this assessment.**

QUALIFICATIONS:

Required minimum qualifications are:

• Proven ability to be customer service oriented
• Positive attitude, enthusiasm, professionalism and strong work ethic with high level of integrity and ethics
• Collaborative and relational work style with proven success in a team environment.
• Desire for growth opportunities and ongoing training
• A passion for the financial service industry and a desire to help clients become financially fit
• Excellent communication and interpersonal skills, especially the ability to listen and to explain complicated subjects
• Intermediate to Advanced technical skills, with the ability to utilize at least 5 different applications at one time, including Windows, internet researching, database systems, and email
• The ability to multi-task, including speaking with customers over the phone, assessing their needs, researching information on the computer and providing clients with options at one time.
• Basic math skills including addition, subtraction, multiplication and division.
• Ability to work a flexible shift, which may include early morning hours, late night hours, or weekend hours
• Ability to work in a structured environment; taking approximately 30 to 60 client calls per day during specified hours as pre-determined by business need
• As a condition of employment, you must pass applicable brokerage industry examinations and become registered no later than 180 days after the start of your Examination Training course, which will be scheduled within the first 150 days of your employment

In addition, ideal candidates will also have the followed preferred qualifications:

• Bachelor’s degree in finance, economics, business administration, or related area
• At least 1 year work experience in financial services, operations, client support, or call center
• Prior experience working in a dual monitor environment and the ability to utilize over 7 open programs at one time is a plus

Interested candidates should apply online at http://jobsearch.schwab.com/frameset.html?goto=er-viewjob&erjob=193643&eresc=IndyChapterofNAIFA

 

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Posted: August 17, 2010

Charles Schwab - Brokerage Representative

Fishers, IN

Charles Schwab’s purpose is to help everyone become financially fit. Through advocacy and innovation, Schwab has worked to make investing more affordable, more accessible and more understandable for all. For more than three decades, The Charles Schwab Corporation has been an advocate for individual investors and the independent advisors who serve them. At Schwab, we respect the unique differences of our employees, our clients and the communities we serve - striving to create a consistent and rewarding employee experience. If you share our enthusiasm for helping others, building trusted relationships, possess high ethical standards, and have a desire to learn and grow, there’s a place for you at Schwab!

SUMMARY AND RESPONSIBILITIES:

As a Series 7 Licensed Brokerage Representative at Charles Schwab, you will be responsible for delivering outstanding service to our clients in order to build and maintain client loyalty. Specifically, you will:

• Demonstrate a passion for customer service, be a positive role model to colleagues and interface with Schwab’s existing clients via the phone (this is not a face-to-face position).
• Respond to client inquiries including cost basis information, cashiering functions, letters of authorization, powers of attorney, product knowledge support and expanding client experience.
• Assess and resolve client issues, helping them navigate Schwab’s investment products and services including stocks and options, bonds and fixed income, mutual funds, ETFs, CDs & money markets, margin loans, and annuities.
• Place trades, discuss the latest market trends, and provide investment guidance to our clients to empower them to make well informed financial decisions.
• Uncover business development opportunities and respond to research requests.

Representatives work in small, highly collaborative teams of 10-15 professionals, are paid a salary (rather than the pressure of commissions), and receive additional compensation for overtime hours and shift differentials. In addition, Schwab’s bonus program rewards high performance and profitable company growth.

We invest in our employees through several weeks of paid training every year and through an extensive benefits program. Schwab employees also have the opportunity to take part in community service projects and other company events.

**Important note- In order to be considered for this role you must complete a client focus assessment. Following your submission, you will receive an email from "Schwab Careers" with a link for this assessment. You will not be considered as an active candidate for this position until you complete this assessment. Therefore, please ensure that your security settings for your email account are set low-enough to receive email responses from Charles Schwab and that you set aside the time required to complete this assessment.**

QUALIFICATIONS:

Required minimum qualifications are:

• Active NASD Series 7 & 63 (or 66) licenses
• At least one year industry experience and a demonstrated passion for providing client-centric solutions
• A passion for the financial service industry and a desire to help clients become financially fit
• Positive attitude, enthusiasm, professionalism and strong work ethic with high level of integrity and ethics
• Excellent communication and interpersonal skills, especially the ability to listen and to explain complex subjects
• The ability to multi-task, including speaking with customers over the phone, assessing their needs, researching information on the computer and providing clients with options at one time
• Intermediate to Advanced technical skills, with the ability to utilize at least 5 different applications at one time, including Windows, internet researching, database systems, and email
• Basic math skills including addition, subtraction, multiplication and division
• Ability to work a flexible shift, which may include early morning hours, late night hours, or weekend hours
• Ability to work in a structured environment; taking approximately 30 to 60 client calls per day during specified hours as pre-determined by business need
• Collaborative and relational work style with proven success in a team environment
• Desire for growth opportunities and ongoing training

In addition, ideal candidates will also have the followed preferred qualifications:

• Bachelor’s degree in finance, economics, business administration, or related area is preferred
• Three or more years experience in brokerage services is a plus
• Prior experience working in a dual monitor environment and the ability to utilize over 7 open programs at one time is a plus

Interested candidates should apply online at http://jobsearch.schwab.com/frameset.html?goto=er-viewjob&erjob=193706&eresc=IndyChapterofNAIFA

 

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Posted: August 17, 2010

Charles Schwab - Brokerage Client Service Representative

Fishers, IN

Charles Schwab’s purpose is to help everyone become financially fit. Through advocacy and innovation, Schwab has worked to make investing more affordable, more accessible and more understandable for all. For more than three decades, The Charles Schwab Corporation has been an advocate for individual investors and the independent advisors who serve them. At Schwab, we respect the unique differences of our employees, our clients and the communities we serve - striving to create a consistent and rewarding employee experience. If you share our enthusiasm for helping others, building trusted relationships, possess high ethical standards, and have a desire to learn and grow, there’s a place for you at Schwab!

SUMMARY AND RESPONSIBILITIES:

As a Client Service Representative (CSR) in our brokerage service team you will be responsible for delivering outstanding service to our clients in order to build and maintain client loyalty. Specifically, you will:

• Complete Schwab’s service training and becoming knowledgeable of Schwab’s investment products and services.
• Demonstrate energy, empathy, and problem solving skills while delivering unparalleled value and outstanding service to our clients via the phone (this is not a face-to-face position).
• Assist Schwab clients to navigate our investment products and services.
• Respond to client inquiries including cost basis information, cashiering functions, letters of authorization, powers of attorney, product knowledge support and expanding client experience.

CSRs are not licensed brokerage representatives, but may choose to self-study for industry licenses if desired and with management support.

CSRs work in highly collaborative teams of 10-15 professionals in an inclusive environment, and are paid a salary (rather than the pressure of commissions), receiving additional compensation for overtime hours. In addition, Schwab’s bonus program rewards high performance and profitable company growth.

We invest in our employees through several weeks of paid training every year and through an extensive benefits program. Schwab employees also have the opportunity to take part in community service projects and other company events.

**Important note- In order to be considered for this role you must complete a client focus assessment. Following your submission, you will receive an email from "Schwab Careers" with a link for this assessment. You will not be considered as an active candidate for this position until you complete this assessment. Therefore, please ensure that your security settings for your email account are set low-enough to receive email responses from Charles Schwab and that you set aside the time required to complete this assessment.**

QUALIFICATIONS:

Required minimum qualifications are:

• Intermediate to Advanced technical skills with the ability to utilize at least 5 different applications at any one time, including Windows, internet researching, database systems, and email.
• Ability to work in a structured environment; servicing 40 to 60 inbound client calls per day during specified hours as pre-determined by business need.
• Passion for service and finance with strong client-focus and the ability to provide a superior level of service.
• Excellent communication skills both verbal and writing, including the ability to listen and to explain complex subjects.
• The ability to multi-task, including speaking with customers over the phone, assessing their needs, researching information on the computer and providing clients with options at one time.
• Basic math skills including addition, subtraction, multiplication and division.
• Basic data entry skills in order to type key client information while on the phone.
• Ability to work a flexible shift, which may include early morning hours, late night hours, or weekend hours.
• Collaborative and relational work style with proven success in a team environment.
• Positive attitude, enthusiasm, professionalism and strong work ethic with high level of integrity and ethics.
• Desire for growth opportunities and ongoing training.

In addition, ideal candidates will also have the followed preferred qualifications:

• Two years or more college study in finance, economics, business administration, or related area; degree is preferred.
• One year or more work experience, preferably in financial services, operations, or client support is desired.
• Prior experience working in a dual monitor environment and the ability to utilize over 7 open programs at one time is a plus.

Interested candidates should apply online at http://jobsearch.schwab.com/frameset.html?goto=er-viewjob&erjob=193768&eresc=IndyChapterofNAIFA

 

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Posted: August 17, 2010

Charles Schwab - Operations Associate

Fishers, IN

Charles Schwab’s purpose is to help everyone become financially fit. Through advocacy and innovation, Schwab has worked to make investing more affordable, more accessible and more understandable for all. For more than three decades, The Charles Schwab Corporation has been an advocate for individual investors and the independent advisors who serve them. At Schwab, we respect the unique differences of our employees, our clients and the communities we serve - striving to create a consistent and rewarding employee experience. If you share our enthusiasm for helping others, building trusted relationships, possess high ethical standards, and have a desire to learn and grow, there’s a place for you at Schwab!

SUMMARY AND RESPONSIBILITIES:

As a member of an Operations team in our Client Service & Support organization you will be responsible for processing client accounts in order to build and maintain client loyalty. Specifically, you will:

• Complete Schwab’s service training and becoming knowledgeable of Schwab’s investment products and services.
• Answer internal and external inquiries, many of them very complex, regarding the functions of our investment products, including cost basis questions.
• Process new Schwab brokerage account applications and account update requests.
• Review client correspondence, update client accounts and perform detailed research and follow-up via the phone.
• Make outbound calls to clients and explain complex subjects such as IRS regulations, estate settlement rules, etc.

Depending on skills, prior experience and industry licenses, new hires may be offered positions at the Senior Administrator, Associate, or Specialist levels. Operations Senior Administrators and Associates are not licensed brokerage representatives, but may choose to self-study for industry licenses if desired and with management support. Operations Specialists are licensed professionals with their Series 7 and 63.

Our Operations teams are highly collaborative teams of 10-15 professionals in an inclusive environment, and are paid a salary (rather than the pressure of commissions), receiving additional compensation for overtime hours. In addition, Schwab’s bonus program rewards high performance and profitable company growth.

We invest in our employees through comprehensive paid training and through an extensive benefits program. Schwab employees also have the opportunity to take part in community service projects and other company events.

**Important note- In order to be considered for this role you must complete a client focus assessment. Following your submission, you will receive an email from "Schwab Careers" with a link for this assessment. You will not be considered as an active candidate for this position until you complete this assessment. Therefore, please ensure that your security settings for your email account are set low-enough to receive email responses from Charles Schwab and that you set aside the time required to complete this assessment.**

QUALIFICATIONS:

Required minimum qualifications are:

• Interest in a long-term career in financial services with potential to become licensed if desired and with management support.
• Excellent analytical skills and ability to multi-task to perform multiple complex tasks with a superior level of attention to detail.
• Basic to intermediate knowledge of investment products and industry regulations. Ability to explain these complex subjects via the phone.
• Intermediate to Advanced technical skills with the ability to utilize at least 5 different applications at any one time, including Windows, internet researching, database systems, and email.
• Ability to work in a structured environment during specified hours as pre-determined by business need.
• Excellent communication skills both verbal and writing.
• Basic math skills including addition, subtraction, multiplication and division.
• Ability to work a flexible shift, which may include early morning hours, late night hours, or weekend hours.
• Collaborative and relational work style with proven success in a team environment.
• Positive attitude, enthusiasm, professionalism and strong work ethic with high level of integrity and ethics.
• Desire for growth opportunities and ongoing training.

In addition, ideal candidates will also have the followed preferred qualifications:

• Two years or more college study in finance, economics, business administration, or related area; degree is preferred.
• One year or more work experience, preferably in financial services, operations, or client support is desired.
• Prior experience working in a dual monitor environment and the ability to utilize over 7 open programs at one time is a plus.
• Industry licenses (7/63 and 9/10) may be required depending on the level of the position.

Interested candidates should apply online at http://jobsearch.schwab.com/frameset.html?goto=er-viewjob&erjob=194149&eresc=IndyChapterofNAIFA

 

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Posted: August 26, 2010

Capstone Investment Partners LLC

An Independent Firm
Securities offered through
Raymond James Financial Services, Inc.
Member FINRA/SIPC

Job Description
Job Title: Support Paraplanner
Reports To: Partners
Status: Full time; Non-exempt

SUMMARY: The Support Paraplanner works as part of a team alongside the Financial Advisor and Client Services Administrator to provide clients with a professional, ongoing, exceptional service experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Gather Client Statements & Documents
• Client Advisor Process Communications (written & verbal)
• CRM Data Management
• Household account coordination
• Special Event Planning, coordinating & marketing support
• SunGuard Data Entry
• Client facing report preparation (SunGuard, Investment Planning, Account Inquiry, etc.)
• A Support Paraplanner will be asked to undertake various other tasks depending on what is actually required by the Partner for whom the Support Paraplanner works so this list should not be understood to be either exclusive or exhaustive.

SUPERVISORY RESPONSIBILITIES:

• None

SKILLS:

• Excellent report writing
• Good understanding of compliance issues
• Time Management
• Interpersonal
• Information Technology – PC & web-based applications

EDUCATION/EXPERIENCE:

• Diploma level qualifications
• 2-3 years industry experience

QUALIFICIATIONS:

• Statistical Analysis
• Conduct research for appropriate providers & investments
• Attention to detail is extremely important
• Develop big-picture thinking
• Knowledge of Financial Planning Process
• Knowledge of Investment Vehicles
• Knowledge of Qualified Retirement Plans
• Knowledge of Risk Protection Products

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Securities License preferred
• Certificates in aspects of financial planning preferred

COMPENSATION:

Salary is commensurate with industry experience and qualifications

If interested, please e-mail your resume to Jennifer Booker, Office Administrator, at Jennifer.Booker@RaymondJames.com

Capstone Investment Partners LLC is an Equal Opportunity Employer